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Customer Terms

Our 'Standard Form of Agreement' sets out terms and conditions on which we provide products and services to our customers. Please select from the options below to find the relevant agreement.

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Filename Size Date
explore subfolder image customer-policies
An Adobe Acrobat file CDR_FairUsePolicy_3Gmobilefixedwire.pdf Download Preceding File Preview in Google Docs Viewer 114.31 KB 08/05/2012
An Adobe Acrobat file CommanderAcceptableUsePolicyDataInternet_010706.pdf Download Preceding File Preview in Google Docs Viewer 142.44 KB 08/05/2012
An Adobe Acrobat file Financial Hardship Policy 071208.pdf Download Preceding File Preview in Google Docs Viewer 99.05 KB 08/05/2012
An Adobe Acrobat file CommanderServiceGuarentee.pdf Download Preceding File Preview in Google Docs Viewer 48.9 KB 08/05/2012
An Adobe Acrobat file CommanderComplaintsPolicy_010706.pdf Download Preceding File Preview in Google Docs Viewer 37.74 KB 08/05/2012
An Adobe Acrobat file CommanderAcceptableUsePolicyMobile_010706.pdf Download Preceding File Preview in Google Docs Viewer 153.13 KB 08/05/2012
An Adobe Acrobat file CommanderPremium services.pdf Download Preceding File Preview in Google Docs Viewer 106.36 KB 08/05/2012
explore subfolder image premises-equipment-cpe
An Adobe Acrobat file Commander sale-Terms and Conditions of Sale.pdf Download Preceding File Preview in Google Docs Viewer 106.07 KB 08/05/2012
An Adobe Acrobat file Commander Rentals - Terms and Conditions.pdf Download Preceding File Preview in Google Docs Viewer 108.46 KB 08/05/2012
An Adobe Acrobat file Commander_rental_equipmentTermsandCond.pdf Download Preceding File Preview in Google Docs Viewer 205.68 KB 08/05/2012
An Adobe Acrobat file Commander Sale - Terms and Conditions of Customercare.pdf Download Preceding File Preview in Google Docs Viewer 45.09 KB 08/05/2012
An Adobe Acrobat file NortelEnterpriseCustomCareTermsandConditionsV1_10_280808.pdf Download Preceding File Preview in Google Docs Viewer 111.28 KB 08/05/2012
An Adobe Acrobat file Commander Rentals - Terms and Conditions of CustomerCare.pdf Download Preceding File Preview in Google Docs Viewer 52.48 KB 08/05/2012
explore subfolder image service-schedules
An Adobe Acrobat file Commander_Fibre_Access_Schedule_1October2011.pdf Download Preceding File Preview in Google Docs Viewer 77.61 KB 08/05/2012
An Adobe Acrobat file CDR_Maintenance Terms_1 September 2011.pdf Download Preceding File Preview in Google Docs Viewer 325.37 KB 08/05/2012
An Adobe Acrobat file CDR_Wireless Broadband Service Schedule_1 January 2011.pdf Download Preceding File Preview in Google Docs Viewer 1.1 MB 08/05/2012
An Adobe Acrobat file CDR_Mobile Voice Service Schedule_1Jan11.pdf Download Preceding File Preview in Google Docs Viewer 1.05 MB 08/05/2012
An Adobe Acrobat file CDR_Fixed Voice Service Schedule_1 Jan 2011.pdf Download Preceding File Preview in Google Docs Viewer 1.12 MB 08/05/2012
An Adobe Acrobat file CDR OneStream VPN Internet Service Schedule v3.1_20110524_CF.pdf Download Preceding File Preview in Google Docs Viewer 4.17 MB 08/05/2012
An Adobe Acrobat file CDR OneStream Hosting Service Schedule v2.1_20110525_CF.pdf Download Preceding File Preview in Google Docs Viewer 4.29 MB 08/05/2012
An Adobe Acrobat file supercededSFOA_Commander_Jan2011.pdf Download Preceding File Preview in Google Docs Viewer 436.89 KB 08/05/2012
An Adobe Acrobat file CDR_ScheduleofFeesandCharges_01102011-2.pdf Download Preceding File Preview in Google Docs Viewer 93.06 KB 08/05/2012
An Adobe Acrobat file CommanderSummary_standardFormAgreement_SFoA_June1.11.pdf Download Preceding File Preview in Google Docs Viewer 161.94 KB 08/05/2012
An Adobe Acrobat file CDR_BAF_Cancellation_40973.pdf Download Preceding File Preview in Google Docs Viewer 299.26 KB 08/05/2012
An Adobe Acrobat file CDR_DSL_1 January 2011.pdf Download Preceding File Preview in Google Docs Viewer 378.8 KB 08/05/2012
An Adobe Acrobat file CMDR_BAF_DIRECTDEBIT_40974_DirectDebitServiceAgreement.pdf Download Preceding File Preview in Google Docs Viewer 92.73 KB 08/05/2012
An Adobe Acrobat file Commander_Standard_Form_of_Agreement_SFOA_June1.11.pdf Download Preceding File Preview in Google Docs Viewer 427.79 KB 08/05/2012

Commander is a wholly owned subsidiary of the award-winning

M2 Telecommunications Group (ASX: MTU).